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Learning and Development Specialist

Position ID: DJM/Learning
Location: San Mateo CA

Learning and Development Specialist


Roles and responsibilities

  • Proactively assess and execute training plans for cross-functional IT projects for a variety of IT systems, tools and process
  • Design and develop training curriculum independently or with vendor assistance
  • Meet with customers, business partners, andSMEsto understand the training needs, training content, process and system functionality to be included in the learning curriculum
  • Deliver both formal and informal on-the-job, classroom, virtual, and computer-based training
  • Provide feedback to the project team on user experience
  • Manage change to ensure successful adoption of new tools and processes
  • Plan, organize, and implement a range of training activities
  • Provide training to new hires as well as existing employees and contract staff
  • Create interactive, multimedia presentations and training material
  • Maintain existing training programs and update materials as needed
  • Maintain appropriate records of training activities
  • Design, organize, conduct and evaluate training programs
  • Evaluate training effectiveness



Skills and qualifications

  • Minimum Bachelor's degree in education/instructional design or equivalent experience
  • 3-5 years of training strategy and change management experience
  • Proven curriculum development and instructional design skills for systems training
  • Demonstrated classroom training, presentation and facilitation skills
  • Ability to interact comfortably with employees at all levels of the organization
  • Ability to function independently in a multi-tasking environment, as well as part of a team
  • Strong planning and organizational skills
  • Excellent communication skills, verbal and written
  • Proficient in Articulate Storyline, Captivate, and other learning development tools
  • Proficient in MS Office suite


Westport One consistently ranks as one of the top 10 offices within the MRI Network system, which consists of more than 700 offices worldwide.

Our Contract Staffing division has been the National Office of the Year every year since 1995.  We are the Contract Staffing "industry leaders" working specifically on contract and permanent positions within all industries.  Key positions we fill are:  General Office, Receptionists, Administrative Assistants, Secretaries, Executive Assistants, Transcriptionists, Customer Service Representatives, Human Resource Assistants, Data Entry, Accounts Payable, Accounts Receivable, Payroll, Bookkeeper, Medical Assistants, Medical Billing, Front Office, Back Office, Legal Secretaries, and Paralegals.


Any inquiries relating to this ad will be kept confidential.

To learn more about our organization please visit us at


 To apply for this position, submit your resume by choosing one or more of the following:



2.)   Email your resume in WORD format to .  Please refer to job reference code DJM/Learning in the subject line.


3.)   Fax resume with cover letter to:  314-991-9586.  Attention:  Debbie Maul.  Please refer to job reference code DJM/Learning



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